Shipping & Delivery

Delivery Information

Thank you for shopping with Natural and Beauty! We want to make sure you know exactly what to expect when it comes to receiving your order.

Processing Time

All orders are processed within 1–3 business days after payment is confirmed. You will receive an email confirmation once your order has been dispatched.

Estimated Delivery Times

We work with trusted international suppliers to bring you high-quality beauty products. Delivery times to South Africa are as follows:

Standard Shipping: 7–21 business days
Express Shipping: 5–10 business days (where available)

Please note that delivery times are estimates and may vary depending on your location, customs processing, and courier availability. Remote areas may experience slightly longer delivery times.

Shipping Costs

Shipping costs are calculated at checkout based on your order and location. We occasionally offer free shipping promotions — sign up to our newsletter to be the first to know!

Order Tracking

Once your order has been dispatched, you will receive a tracking number via email so you can follow your parcel every step of the way.

Customs & Import Duties

International orders may be subject to customs duties or import taxes upon arrival in South Africa. These charges are the responsibility of the customer and are not included in our product or shipping prices.

Lost or Delayed Orders

If your order has not arrived within the estimated timeframe, please contact us at hello@naturalandbeauty.store and we will investigate immediately.